Refund policy
Last updated: February 10, 2026
We want you to feel good wearing Dog Strong.
If something isn’t right, we’re here to help.
Returns and exchanges are accepted within 14 days of delivery.
To be eligible for a return:
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Items must be unworn, unwashed, and in original condition
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All original tags must be attached
To start a return or exchange, please email contact@dog-strong.com with your order number.
Returns sent without prior contact may not be accepted.
Exchanges
If you need a different size or style, we’re happy to assist with an exchange when inventory is available.
We cannot guarantee availability of replacement items.
Final Sale Items
Items marked Final Sale are not eligible for return or exchange.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or defective.
Original shipping fees are non-refundable.
Dog Strong is not responsible for lost or damaged return packages. We recommend using a trackable shipping method.
Refunds
Once your return is received and inspected, you will be notified of approval.
Approved refunds will be issued to the original payment method within 5–7 business days. Processing times may vary depending on your financial institution.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging.
We will make it right.
A Quick Note
Dog Strong apparel is made with care and intention.
If something feels off, please reach out — we’ll do our best to help.