Last updated: July 2, 2026

About Dog Strong

Dog Strong is an online apparel and lifestyle brand built around the unique bond between people and their dogs. We create products that celebrate the comfort, strength, connection, and inspiration dogs bring into our lives.

This Privacy Policy explains how Dog Strong ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website, make a purchase, submit content, or otherwise interact with our Services.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

Depending on how you interact with Dog Strong, we may collect the following information.

Information You Provide

Contact Information

• Name
• Email address
• Billing address
• Shipping address
• Phone number

Order Information

• Products purchased
• Order history
• Payment confirmation
• Returns or exchanges

Payment information is processed securely through Shopify Payments and other approved payment providers. Dog Strong does not store your complete credit card information.

Communications

Information you provide when you:

• Contact customer support
• Submit a story
• Complete a form
• Send us an email

User-Submitted Content

If you voluntarily submit a story, testimonial, photo, or other content through our website, we may collect your:

• Name
• Email address
• Your dog's name
• Photos you choose to submit
• Written content

With your permission, we may feature selected submissions on our website, social media channels, or future marketing materials. We may lightly edit submissions for grammar, clarity, or length, but we will never publish your email address.

Personalization Information

If you purchase or request personalized products, we may collect names, uploaded images, custom text, or other information necessary to create and fulfill your order.

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Products viewed
• Time spent on our website
• Shopping cart activity

This information helps us improve our website, understand customer interests, and provide a better shopping experience.

Cookies

Dog Strong uses cookies and similar technologies to:

• Remember items in your shopping cart
• Save your preferences
• Improve website performance
• Measure website traffic
• Personalize your shopping experience
• Support advertising and marketing efforts

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

How We Use Your Information

We use your personal information to:

• Process and fulfill orders
• Ship purchases
• Handle returns and exchanges
• Respond to customer service requests
• Communicate about your orders
• Send marketing emails if you choose to subscribe
• Recommend products that may interest you
• Improve our website and shopping experience
• Detect fraud and protect our business
• Comply with legal obligations

Marketing Communications

If you subscribe to Dog Strong emails, we may send you:

• New product announcements
• Collection releases
• Promotions
• Dog Strong stories
• Company updates

You may unsubscribe at any time using the link included in every marketing email.

Even if you unsubscribe from marketing emails, you may still receive transactional emails related to your purchases or account.

Third-Party Services We Use

To operate Dog Strong, we work with trusted third-party service providers.

Shopify

Our store is hosted by Shopify, which processes orders, payments, and customer account information.

Learn more about Shopify's Privacy Policy:
https://privacy.shopify.com

Google Analytics

We use Google Analytics to better understand how visitors use our website so we can improve your experience.

Meta (Facebook & Instagram)

We use Meta technologies, including the Meta Pixel, to measure advertising performance and show more relevant advertisements on Facebook and Instagram.

Seguno

We use Seguno to manage our email marketing and customer communications. If you subscribe to our emails or make a purchase, your contact information and order history may be securely shared with Seguno so we can send transactional emails, marketing emails, product updates, and other communications related to Dog Strong.

Learn more about Seguno's Privacy Policy:
https://www.seguno.com/privacy

Sharing Your Information

Dog Strong does not sell your personal information.

We may share your information only with trusted companies that help us operate our business, including:

• Shopify
• Payment processors
• Shipping carriers
• Email marketing providers
• Analytics and advertising partners

These providers receive only the information necessary to perform their services.

We may also disclose information:

• When required by law
• To protect the rights, safety, or property of Dog Strong or others
• As part of a business transfer, merger, or acquisition if applicable

Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Receive a copy of your personal information where applicable
• Opt out of certain targeted advertising activities

To exercise these rights, please contact us using the information below.

Targeted Advertising

We may use information collected through cookies and advertising technologies to show you more relevant advertisements across websites and social media platforms.

You can manage many advertising preferences directly through your browser, your Facebook or Instagram ad settings, or by enabling the Global Privacy Control (GPC) signal in supported browsers.

Children's Privacy

Our Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information.

While we work to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill your orders
• Provide customer support
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Changes to This Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the "Last updated" date at the top of this page. Material changes will be communicated as required by applicable law.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: contact@dog-strong.com

Mail: Dog Strong
6254 Wilmington Pike #1034
Centerville, OH 45459
United States