Privacy policy

Last updated: February 14, 2026

Dog Strong operates this website and online store (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit, purchase from, or interact with our Services.

By using our Services, you agree to the practices described below.

Information We Collect

We may collect the following types of personal information:

Contact Information
Name, email address, billing address, shipping address, and phone number.

Order Information
Details about products purchased, payment confirmation, and transaction history.

Communications
Information you provide when contacting us, submitting a story, or completing a form.

Device & Usage Information
IP address, browser type, and general website interaction data collected through cookies and similar technologies.

We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can delete it.

User-Submitted Content

If you voluntarily submit a story, testimonial, or other written content through our website, we may collect your name, your email, your dog’s name, and the content you provide.

With your consent, we may share selected submissions publicly on our website or social media channels. We may lightly edit submissions for clarity or length. We will never publish your email address.

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer service
Communicate about your order or inquiry
Improve our website and shopping experience
Send marketing emails (if you opt in)
Prevent fraud and maintain security

We do not sell your personal information.

Marketing Communications

If you subscribe to marketing emails, you may unsubscribe at any time using the link included in those emails.

You may still receive transactional emails related to orders or account activity.

Sharing Your Information

We may share your information with trusted service providers, including:

Shopify (our e-commerce platform)
Payment processors
Shipping providers
Email marketing services

These providers only receive the information necessary to perform their services.

We may also disclose information if required by law.

Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce agreements

Your Rights

Depending on where you live, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information

To exercise these rights, contact us using the information below.

Cookies

We use cookies and similar technologies to improve your browsing experience and analyze site usage. You can manage cookie preferences through your browser settings.